You can trust that your order will be quickly processed and safely delivered. Most orders ship within 1-2 business days after receiving cleared payment. However, please understand that in some situations, items can be back-ordered or out-of-stock. In the event this occurs, we will notify you immediately within 2 business days, provided you entered a valid e-mail address, and you may either substitute the item(s) ordered or you may request your order to be canceled.
PayPal: We will process and ship your order as soon as we receive your cleared payment from PayPal
Google Checkout: Please note that we will not charge your credit card if your order is not ready to ship, i.e. out of stock or back-ordered.
After an order is shipped, you should receive your package no later than 2-5 business days. Also, please note that all qualifying orders come with a FREE tracking confirmation number. Screen-protector only orders do not include tracking confirmation.
Here at CELLVOLUTION, we are proud to offer you our 100% satisfaction guaranteed policy. If you are not satisfied with your order for any reason, you may return the item for store credit. Items must be returned in original, new packaging and resale-able condition. The original shipping and handling charges are non-refundable. Customers are responsible for all S&H charges.
Please return your package in a prepaid, insured and traceable method.
We reserve the right to modify or change this policy at any time without prior notice. We also reserve the right to deny any exchanges or returns depending on the circumstance. A purchase through this website means that you accept these terms. Please understand that these reservations are simply to protect ourselves against possible abuse of our return policy. All returns must be pre-approved with an RMA (Return Merchandise Authorization) number.
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
Furthermore, private customer information (credit cards, S.S. Numbers, financials, etc.) will not be kept on file for more than 60 days.
Lastly, please be informed that we do occasionally send out promotional emails and newsletters to inform our customers of new products and specials. However, there will always be an opt-out option in each and every email should you wish to be excluded from such mailing lists. As a general reminder, CELLVOLUTION will never share your information with any third parties and the information we receive are kept for our internal use only.
A purchase through our online store means that you agree with our Terms & Conditions.